Philips Lifeline Medical Alert Service through RVNA: offering independence, security and peace of mind.
Living independently at home is extremely important to many seniors. Through our many services and programs, as well as our partnership with Philips Lifeline medical alert system, RVNA makes the choice to live at home a secure and responsible one.
Easy-to-use and unobtrusive, Philips Lifeline has offered peace of mind to seniors and their families for over 40 years by allowing users to access help when they need it with just the press of button.
Philips Lifeline Options
Philips now offers three options:
HomeSafe Standard: for use inside of the home, users can access help with the push of a button when they choose to.
HomeSafe with AutoAlert: for use inside of the home, help is accessed when a user pushes the button for help or when the Lifeline system detects a fall or emergency. This added layer of protection is a good choice for those with a history, risk or fear of falling.
GoSafe with AutoAlert: for use both inside and outside of the home, GoSafe with AutoAlert accesses help when a user pushes the button for help, or when the system detects a fall or emergency. This is a good choice for those with an active lifestyle.
How Lifeline Works
Getting Help is Easy
If you need help, you push the personal help button, worn either around your neck or wrist.
Your Lifeline™ device – either the Basic Unit or the CarePartner Telephone – is activated and automatically dials the Lifeline™ Response Center.
A professionally-trained Personal Response Associate (based in the United States) will answer your call and have instant access to your complete profile and information. The response associate will assess your situation immediately and will send the help you need right away. Whether it is a designated neighbor, family member or emergency service, Lifeline™ will get you the help you need.
The CarePartner Basic Unit works with your existing telephone and offers you all the benefits of 24-hour personal response, with two-way voice communication. The unit features:
- An adjustable high volume speaker phone
- Remote call answering which allows you to pick up the phone by pushing your help button
- 15-hour battery back-up in the event of a power failure
- Monthly test call reminders
Why Lifeline with RVNA: Features & Benefits
Using Philips Lifeline medical alert system through RVNA means that you don’t only get immediate access to help, you also have a direct line to follow-up care and attention when you need it the most.
|Personalized Set up & Installation||
RVNA comes to your home to install the system and teach you how to use it. Together you learn best location to put the unit, test the range of use, set up who will be notified, and adjust the volume so it is personalized for you.
You become comfortable with the product and how it works. This is also a good for you to ask any questions you may have.
No Contract- Pay Month to Month
Cancel with 30 days notice.
No need to buy expensive equipment. RVNA provides it.
|Trust and Confidentiality||
Philips Lifeline is the #1 medical alert service trusted by hospitals and healthcare professionals and is a national company with over 30 years of experience.
RVNA is a trusted source with over 98 years local homes care.
You can trust that your personal information is safe.
|Battery and Service||
RVNA is notified of a low battery or power outages.
RVNA staff will come out to replace batteries for you, ensuring worry-free maintenance.
|Follow up after a Fall||
RVNA is notified of an occurrence and a nurse will call to follow up, and to see if there is any other assistance we can provide.
|The Help Button||
Wrist or Pendant options allow personal comfort.
Pendant provides AutoAlert service.
Button can be used for instant access to help; it does not have to be just for a fall.
|RVNA Circle of Caring||
Opens you to participate in RVNA programs like:
Quality Living at Home, wellness seminars,
happy@HOME newsletter, calls or email alerts before major storms.
|Support in the Hospital||
RVNA Navigator will work with you if you are in the hospital to set up plans to get you back home safely as soon as possible.
Emergency Response team is only sent if there is no response from you or if you respond and request that help be sent.
You choose what kind of help you need, whether it is a neighbor, family member or ambulance.
|Live Person 24/7||
Help is always available. Trained and certified Lifeline staff will come on the line to talk with you. They will stay on the line until help arrives.
Calls are answered in an average of 30 seconds.
The response center can respond in over 170 languages.